Online Customer Care Center



We realize that purchasing a new car is a big investment and each customer has different needs and wants.
That's why we have a dedicated Customer Care Center that can help you navigate our extensive new and used inventory and help point you in the right direction to get the best deal on a vehicle you love and that meets all of your driving needs.


What our Customer Care Representatives can do for you:
  • Confirm vehicle information and availability
  • Give you a competitive E-price
  • Help you find out the value of your trade

  • Help you pre-arrange financing
  • Schedule a VIP appointment with a Sales Manager
  • Have your vehicle and paperwork waiting for you


MEET THE STAFF



Click on one of the people below to find out more information.

Customer Care Center

George Thompson
Operations Director
603-354-5120

George started with Fenton Family Dealerships in 2007 and helped start our Customer Care Center in 2011.  He now assists with in day to day operations of our stores.  He is passionate about cars and the automobile business.  George loves learning ways we can grow as a local business and make changes to offer our customers a better, world class experience.  Stop in to any of our stores, and you just might run into him!

George lives in Keene with his wife Molly and son Henry.  They enjoy everything the Monadnock region has to offer and are proud to call Keene, NH home! 

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Robert Winslow
BDC Manager
603-354-5127

Rob has been in the automotive industry since 2011, working his way up from an Internet Sales/Salesperson position, to marketing/business development and public relations director for a five store automotive group. He also spent many years traveling with Edmunds.com consulting with hundreds of different dealerships in process training. His career is driven by the passion for creating excitement, entertainment, and ease in what is most likely the third or second most expensive purchase in his customers' lives.


 Rob is driven by his love for his 8 year old son Matthew, his family, and his faith. He came to the Fenton Family Dealerships for many reasons, one of the most important being our commitment to the community. Rob is dedicated to volunteer work, having served in missions from South Africa to New York to Venice Beach to Mexico to right here in our own backyard. He plans to utilize his skills to help build on our sales and service process, along with giving back to the community.

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Cathy Gannoe
Internet Sales Manager
603-354-5116

Cathy Gannoe started working in the Customer Care Center when she moved back to Keene in 2011 after living in Myrtle Beach, SC for a few years.  She enjoys having the ability to speak and interact with customers and being able to help find them exactly the right new vehicle they will love by being able to work for all of the Fenton Family Dealerships.  When she's not at work she enjoys spending her time with friends and family, riding her downhill mountain bike, adding to her record collection and going to concerts.

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Samuel Crotto
Manager in Training
603-354-5032


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Tristan Soderlund
Customer Care Representative
603-354-5123


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Alyssa Hale
Customer Care Representative
603-354-5122


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Miranda Milledge
Customer Care Representative
603-354-5128


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Diane Naylor
Customer Care Representative
603-354-5027


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Diane Hudson
Subaru Customer Care Represenative
603-354-4820


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Tyler Cain
Customer Care Representative
603-354-5114


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Debbie Miller
Customer Care Representative
603-354-5113


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Online Service Support

Kiara Gardner
Customer Care Representative
603-354-5117


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Mike Jackman
Toyota Appointment Coordinator
603-354-5048

Mike's job is to make sure our customers are scheduled to have their cars serviced in a timely and convenient manner.  When he's not working he enjoys watching movies, hanging out with friends and family, attending concerts, swimming, reading about History, and playing drums in his two bands.  His favorite shows are Sons of Anarchy and The Walking Dead.  Mike has been with Fenton Family Dealerships in the Service Department since October of 2013.

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Sharon Leclair
Toyota Appointment Coordinator
603-354-5000

Sharon joined the Fenton Family Dealerships in 2013 as an Appointment Coordinator for the Service Department of Toyota/Volvo of Keene.  She enjoys scheduling our customers for their service appointments and especially the occasional opportunity to meet the customers when they come in for that appointment.  You'll find her most days busily taking calls behind the glass wall next to the Service Writers in the Service Department.

Sharon lives outside the Keene area with her husband of 43 years, John.  Spare time is spent making quilts, scrapbooking and spending quality time with family.

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Trevor Corliss
Appointment Coordinator / Customer Service Representative
603-354-5063


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Marketing

Scott Sartorio
Digital Marketing Manager
603-354-5121

Scott began working in the Fenton Family Dealerships Internet department in 2009.  He enjoys working with the Fenton Family Dealerships because "it truly is a unique dealership setting with such a strong emphasis on customer service".

When Scott isn't at work you can usually find him at the golf course in the summer or at the Ice Arena in the winter. He enjoys staying active and enjoying the outdoors.

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Karyna Vargas
Digital Marketing Assistant
603-354-6034


Karyna joined the web team in June of 2014. She graduated from Keene State College in 2015 with a Bachelors in Business Management. Karyna enjoys assisting with web content creation, employee volunteer projects, social media marketing and reputation management here at Fenton Dealerships.  She especially enjoys being able to research all things digital marketing.

Outside the office she likes spending time with her daughter, Natalie, being outdoors, catching up with family and friends, hitting the gym early, singing in the car, music concerts, camping & exploring new places in New England.

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Aaron Lafond
Multimedia Specialist


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Keely Fillo
Digital Marketing Specialist
603 354 6035

Keely joined the Marketing team May of 2018. Keely loves assisting with graphic design, search engine marketing, web content creation, and everything in between. She especially enjoys learning all about new and different vehicles as she helps maintain their presence on the websites and social media.

In her free time, Keely enjoys being a cat servant to her kitten, Theodore Roosevelt. She also enjoys working with local non-profits, taking coding and computer science courses, hanging with family and friends, cooking new recipes, staying active, and trying new brunch spots all around New England.

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